Priority One™specializes in medical equipment repairs with a deep commitment to recognizing customer needs. This commitment includes a significant investment in state of the art facilities and equipment, cutting edge technology and the latest in research and development. With a quality driven approach, Priority One™services include the repair of flexible endoscopes, including the Endoscopic Ultrasounds (EUS), rigid endoscopes, surgical cameras, as well as EndoEYE™ Surgical Videoscopes, and pneumatic, electric, and battery powered surgical equipment. Additional services include the repair and service of Stainless Steel and Sterilizer Chamber Cleaning.

Priority One™ repair capabilities encompass specialized repairs and new technologies, such as the da Vinci® Robotic Endoscope that many competitors rely on subcontractors to complete. Through relentless research and development, Priority One™ continually adjusts capabilities to meet the ever-changing demands of the medical equipment repair industry.

As a result of the extensive repair capabilities Priority One™ possesses, all repairs are conducted in-house. This allows Priority One™ to control the quality of both parts and repairs. This quality workmanship and complete customer satisfaction is what separates the one-time repair from the long-term relationship that we strive to build with each and every customer. Repairs that fall short of these standards serve only to undermine our business success as a company. Preserving this quality and commitment to customer satisfaction is a responsibility that falls to the entire company, therefore training and educating our employees is of utmost importance. Our technicians are trained to continually strive to ensure patient safety and customer satisfaction through a scrupulous regard for those quality standards that are the foundation of the Priority One™ culture.


Priority One™ is proud to be partnered with the following health care systems